Making Customers HappyMaking Customers Happy


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Making Customers Happy

Nearly four years ago, I launched my first business venture. I immediately learned the importance of doing everything in my power to make my customers happy. I worked hard to get products into my customers’ hands as quickly as possible. Are you an entrepreneur? Perhaps you only offer one shipping option to your clients. To grow your business, consider providing customers with multiple shipping alternatives. You might also wish to give clients a discount on shipping costs when a purchase reaches a certain monetary threshold. On this blog, I hope you will discover the most common shipping options established companies offer their customers.

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3 Reasons You Should Choose Just One Delivery Service For Your Small Business

If you own a small business or will be doing so and need to keep your operating costs down, one of the ways you may be able to do so is the shipping method that your facility uses. By working with one shipping company, instead of using the one that offers the best price, you may find that your loyalty to that single company results in a discount. In addition, the completion time for package delivery can vary from one provider to the next, so when time is of the essence, you need to know that precise delivery dates and times are available. Therefore, you are likely to find the following tips to be quite useful when you need to verify that the items you are shipping out will arrive in pristine condition and on time for a reasonable cost.

Determine If Discounts Are Available For Repeat Or Bulk Shippers

One common mistake made by new businesses is often using websites or phone calls to find what seems to be the right price for their products. Unfortunately, doing so is not always the best business plan, as those prices are usually not discounted and tend to be the most appropriate choice for businesses who use shipping services on a regular basis. 

Instead, it is a better idea to contact each of the major shipping companies, such as DHL, FedEx, or UPS, and determine what your company will need to do in order to qualify for discounts. You may find that, by signing a contract or committing to a certain number of deliveries each month, you can do all of your shipping for a reduced rate. 

Verify What Your Options For Timed Delivery Are

 Another aspect to consider when choosing a parcel delivery service is how accurately delivery times and dates can be guaranteed. That is important because so many customers expect to know within hours when and how their items will be delivered and if it does not come at that time, there is a good chance you could lose their business. However, it is also important to remember that each delivery service has their own rules in place as to where and how deliveries will be provided.

For instance, DHL Express provides domestic delivery with four different guaranteed times on the next business day and international deliveries are also an option. Therefore, whether a client in the United States needs their item before 9 AM on the next business day or just needs it by the end of that day, you can meet that expectation. Alternatively, UPS provides both domestic and international deliveries, but also offers multiple delivery attempts. Your best option is to speak with each parcel delivery service, explain your needs and choose the company that offers the most attractive terms.

In conclusion, choosing the right delivery service for your company is important on both a financial and professional level, so you should be aware of the tips discussed above. Contact a company like ARP Postal to learn more.